Privacy Policy
General Provisions
This Privacy Policy describes how we collect, process, and use personal information obtained through our website. We are committed to protecting the privacy and confidentiality of all users. By using our website, you agree to the terms outlined in this Privacy Policy. The purpose of this policy is to ensure transparency, compliance with applicable regulations, and the safeguarding of user data.
What Information We Collect
We may collect personal information provided directly by users when filling out forms, registering accounts, or making use of our services. This information may include name, contact details, payment details, and communication preferences. Additionally, we may automatically collect certain technical data such as IP addresses, browser type, device identifiers, and pages visited. Such data helps us improve functionality, security, and user experience.
How We Use Information
The collected information is used for providing services, processing transactions, improving website performance, and ensuring compliance with legal obligations. We may use user data for communication purposes, including sending important updates, promotional materials, or responses to inquiries. Information may also be analyzed for research and statistical purposes to enhance service quality. All use of data will remain within the scope of the consent provided by the user.
Data Protection and Retention Period
We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, loss, misuse, or alteration. Data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When retention periods expire, data is securely deleted or anonymized.
Transfer of Data to Third Parties
We do not sell or trade personal information. Data may be shared with trusted service providers that assist us in operating the website, conducting business, or delivering services, under strict confidentiality obligations. In certain cases, data may be disclosed to authorities if required by law. Third parties are obligated to use information solely for the agreed purposes and in compliance with data protection regulations.
Use of Cookies
Our website uses cookies to improve functionality, analyze traffic, and personalize user experience. Cookies help us understand how visitors interact with the website and allow us to optimize performance. Users can manage or disable cookies in their browser settings, but some functions may be limited without them.
User Rights
Users have the right to access, correct, update, or delete their personal information. They may also request restriction of processing, object to certain uses, or request data portability where applicable. If consent has been given, it may be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.
Changes to the Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised date. Users are encouraged to review the policy regularly to stay informed about data protection practices.
User Consent
By using our website, you consent to the collection, processing, and use of your personal information in accordance with this Privacy Policy. If you do not agree with these terms, you should refrain from using our website and services.
🏢 TopUp
📍 I Rise Tower, Barsha Heights, Dubai, UAE
📞 +971 4 072 3542